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Acer Aspire 5630 Laptop screen/display problem



 
 
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  #11  
Old April 25th 09, 06:02 PM posted to alt.comp.hardware,alt.sys.pc-clone.acer,comp.sys.laptops,uk.comp.sys.laptops
BillW50
external usenet poster
 
Posts: 1,710
Default Acer Aspire 5630 Laptop screen/display problem

In ,
Pete Zahut typed on Sat, 25 Apr 2009 16:57:11 +0100:
BillW50 wrote:
In ,
Pete Zahut typed on Sat, 25 Apr 2009 16:01:12 +0100:
BillW50 wrote:
In ,
Pete Zahut typed on Sat, 25 Apr 2009 13:22:24 +0100:
Pete Zahut wrote:
BillW50 wrote:
In ,
Pete Zahut typed on Thu, 23 Apr 2009 20:42:46 +0100:
Got the above laptop and it's just developed a problem with the
screen/display - there's a 65mm column at the right-hand side
of the display that's gone dark. Applications open up properly
and you can see the whole width of the app, but it doesn't go
the whole width of the screen - sort of full display but not
full screen if you see what I mean. Also, don't know if it's
relevant or not but the taskbar at the bottom seems to be
twice as tall as normal and isn't drag-able back to it's usual
size - cursor also distorts in this area. I'm not explaining
it very well, so have a look at this photo:
http://s137.photobucket.com/albums/q...nt=laptop1.jpg

At first I thought it may be a display driver issue but I've
uninstalled and reinstalled without success. I've also used a
program called #1-TuffTest Pro
(http://www.tufftest.com/ttp01.htm) that is self-booting,
operating system independent and never goes anywhere near
Windows, but shows the same results, so I would say that that
rules out any Windows driver issues. Picture of that test he
http://s137.photobucket.com/albums/q...nt=laptop2.jpg

Any ideas what's wrong and how to fix it?

TIA,

Hi Pete! Wow that is weird. An external monitor I can see this
happening. Internal monitor, I never saw this. Any chance you
can hook it up to an external? I suspect the same result.
Although you may adjust it to display correctly. In either
case, I believe you have to take it in for service. It is still
under warrantee, right?

I haven't as yet hooked it up to an external monitor, but will do
later today when I have chance, and let you know what I find.
Unfortunately, it's not in warranty so whatever it is, I'll have
to pay for the repair if it's a hardware fault (

Thanks Bill

Bill (and anyone else who's interested, of course), further to the
above I've now hooked it up to an external monitor and the display
on the external monitor is perfect.

Photo at
http://s137.photobucket.com/albums/q...t=laptop2a.jpg

Don't know what that means though (

Hi Pete! Well now we know. I doubt this laptop has a separate video
card and it is all on the motherboard. If somebody knows
differently, please let us know. Wait... I found a picture of the
motherboard...
http://www.notebooksolutions.ca/zc/i...oducts_id=2775

Nope, it looks like it is on the motherboard to me. Well after the
external video jack (which is analog video), it gets converted to
digital and fed to the LCD display. So we are talking about the
motherboard, ribbon cable, and the LCD display itself. And I don't
think it could be the last two, but I could be wrong. So that is
what I think anyway.

Thanks for that Bill, looks like a very expensive repair that isn't
really worth it - not yet anyway.

Cheers my friend,

Pete


Hi Pete! Well another ribbon cable should be cheap enough to try. I
don't think it is that though. If it were me, I would find one on
eBay working or with some other problem. Best if the other problem
wasn't something wrong with the motherboard. That way you could swap
parts until you find out which one of the three it was. I really
think it is the motherboard though.

I don't know what you want to do with it. But if you are not
interested in it, I would sell it or something. As somebody can use
it as is or with an external monitor. Or even fix it. grin


Oh I'll keep it, it's quite useable as it is, just annoying )


Yup, that would be my choice too Pete. grin

--
Bill
Asus EEE PC 701G4 ~ 2GB RAM ~ 16GB-SDHC
Windows XP SP2


  #12  
Old April 25th 09, 06:46 PM posted to alt.comp.hardware,alt.sys.pc-clone.acer,comp.sys.laptops,uk.comp.sys.laptops
Paul
external usenet poster
 
Posts: 13,411
Default Acer Aspire 5630 Laptop screen/display problem

Pete Zahut wrote:
BillW50 wrote:
In ,
Pete Zahut typed on Sat, 25 Apr 2009 16:01:12 +0100:
BillW50 wrote:
In ,
Pete Zahut typed on Sat, 25 Apr 2009 13:22:24 +0100:
Pete Zahut wrote:
BillW50 wrote:
In ,
Pete Zahut typed on Thu, 23 Apr 2009 20:42:46 +0100:
Got the above laptop and it's just developed a problem with the
screen/display - there's a 65mm column at the right-hand side of
the display that's gone dark. Applications open up properly and
you can see the whole width of the app, but it doesn't go the
whole width of the screen - sort of full display but not full
screen if you see what I mean. Also, don't know if it's relevant
or not but the taskbar at the bottom seems to be twice as tall
as normal and isn't drag-able back to it's usual size - cursor
also distorts in this area. I'm not explaining it very well, so
have a look at this photo:
http://s137.photobucket.com/albums/q...nt=laptop1.jpg

At first I thought it may be a display driver issue but I've
uninstalled and reinstalled without success. I've also used a
program called #1-TuffTest Pro
(http://www.tufftest.com/ttp01.htm) that is self-booting,
operating system independent and never goes anywhere near
Windows, but shows the same results, so I would say that that
rules out any Windows driver issues. Picture of that test he
http://s137.photobucket.com/albums/q...nt=laptop2.jpg

Any ideas what's wrong and how to fix it?

TIA,
Hi Pete! Wow that is weird. An external monitor I can see this
happening. Internal monitor, I never saw this. Any chance you can
hook it up to an external? I suspect the same result. Although
you may adjust it to display correctly. In either case, I
believe you have to take it in for service. It is still under
warrantee, right?
I haven't as yet hooked it up to an external monitor, but will do
later today when I have chance, and let you know what I find.
Unfortunately, it's not in warranty so whatever it is, I'll have
to pay for the repair if it's a hardware fault (

Thanks Bill
Bill (and anyone else who's interested, of course), further to the
above I've now hooked it up to an external monitor and the display
on the external monitor is perfect.

Photo at
http://s137.photobucket.com/albums/q...t=laptop2a.jpg

Don't know what that means though (
Hi Pete! Well now we know. I doubt this laptop has a separate video
card and it is all on the motherboard. If somebody knows
differently, please let us know. Wait... I found a picture of the
motherboard...
http://www.notebooksolutions.ca/zc/i...oducts_id=2775

Nope, it looks like it is on the motherboard to me. Well after the
external video jack (which is analog video), it gets converted to
digital and fed to the LCD display. So we are talking about the
motherboard, ribbon cable, and the LCD display itself. And I don't
think it could be the last two, but I could be wrong. So that is
what I think anyway.
Thanks for that Bill, looks like a very expensive repair that isn't
really worth it - not yet anyway.

Cheers my friend,

Pete

Hi Pete! Well another ribbon cable should be cheap enough to try. I
don't think it is that though. If it were me, I would find one on eBay
working or with some other problem. Best if the other problem wasn't
something wrong with the motherboard. That way you could swap parts
until you find out which one of the three it was. I really think it is
the motherboard though.

I don't know what you want to do with it. But if you are not
interested in it, I would sell it or something. As somebody can use
it as is or with an external monitor. Or even fix it. grin


Oh I'll keep it, it's quite useable as it is, just annoying )


When you bought the laptop, the panel may have been declared as "1440x900"
or the like. What does the control panel currently claim for the resolution
setting ? Do you see any "tearing" in the screen, as if there is resampling
of the image, in order to squish it into a smaller area on the screen ?
Do the resolution numbers add up ?

Another test you can try, is to boot a Linux LiveCD and do some testing
there. If the same weird effect is present, then the problem is hardware
(panel doing something it shouldn't). If the machine appears to work normally,
running something like Knoppix Linux, then that would suggest the driver
is doing something strange in Windows.

Paul
  #13  
Old April 26th 09, 02:21 AM posted to alt.comp.hardware,alt.sys.pc-clone.acer,comp.sys.laptops,uk.comp.sys.laptops
Sheldon
external usenet poster
 
Posts: 22
Default Acer Aspire 5630 Laptop screen/display problem


"Pete Zahut" [email protected] wrote in message
...
Paul wrote:
Pete Zahut wrote:
Got the above laptop and it's just developed a problem with the
screen/display - there's a 65mm column at the right-hand side of the
display that's gone dark. Applications open up properly and you can
see the whole width of the app, but it doesn't go the whole width of
the screen - sort of full display but not full screen if you see
what I mean. Also, don't know if it's relevant or not but the
taskbar at the bottom seems to be twice as tall as normal and isn't
drag-able back to it's usual size - cursor also distorts in this
area. I'm not explaining it very well, so have a look at this photo:

http://s137.photobucket.com/albums/q...nt=laptop1.jpg

At first I thought it may be a display driver issue but I've
uninstalled and reinstalled without success. I've also used a
program called #1-TuffTest Pro (http://www.tufftest.com/ttp01.htm)
that is self-booting, operating system independent and never goes
anywhere near Windows, but shows the same results, so I would say
that that rules out any Windows driver issues. Picture of that test
he
http://s137.photobucket.com/albums/q...nt=laptop2.jpg

Any ideas what's wrong and how to fix it?

TIA,

Pete


Have you done a graphics driver update recently ?


No - uninstalled and reinstalled driver to try to fix the problem, but not
updated.

It looks like a mismatch, between the actual LCD panel,
and what the software thinks it is driving.

Paul


Yeah, I'd agree with you there Paul - except for the fact that I've even
used the Recovery CD/Partition to restore the laptop to the state it was
in when it left the factory and the display is still faulty even then.

Look for a new driver anyway, and keep playing with the screen settings.
Assuming it is a faulty video card, they usually throw the entire display
out of sync. I went nuts with my Acer the other day when I couldn't move
the mouse. Turned out to be an accidental function key hit that kept its
setting even when restarted and even held after using system recovery.


  #14  
Old April 26th 09, 02:52 AM posted to alt.comp.hardware,alt.sys.pc-clone.acer,comp.sys.laptops,uk.comp.sys.laptops
Barry Watzman
external usenet poster
 
Posts: 2,150
Default Acer Aspire 5630 Laptop screen/display problem

"Got the above laptop and it's just developed a problem with the
screen/display - there's a 65mm column at the right-hand side of the
display that's gone dark. Applications open up properly and you can see
the whole width of the app, but it doesn't go the whole width of the
screen - sort of full display but not full screen if you see what I mean."

That is a driver problem. As an example, if I move a hard drive from a
Toshiba 1415 to a 2415 (or vice-versa), I have seen the same problem.
Sometimes reinstalling the driver fixes it, sometimes I have to
reinstall WINDOWS. The 1415 and 2415 are substantially identical
computers but one has a Celeron and the other a full Pentium 4. No
explanation, but it's a driver issue (the resolution is set to an odd
[TRULY odd] value and cannot be reset to the correct value).


Pete Zahut wrote:
Pete Zahut wrote:
BillW50 wrote:
In ,
Pete Zahut typed on Thu, 23 Apr 2009 20:42:46 +0100:
Got the above laptop and it's just developed a problem with the
screen/display - there's a 65mm column at the right-hand side of the
display that's gone dark. Applications open up properly and you can
see the whole width of the app, but it doesn't go the whole width of
the screen - sort of full display but not full screen if you see
what I mean. Also, don't know if it's relevant or not but the
taskbar at the bottom seems to be twice as tall as normal and isn't
drag-able back to it's usual size - cursor also distorts in this
area. I'm not explaining it very well, so have a look at this photo:

http://s137.photobucket.com/albums/q...nt=laptop1.jpg

At first I thought it may be a display driver issue but I've
uninstalled and reinstalled without success. I've also used a
program called #1-TuffTest Pro (http://www.tufftest.com/ttp01.htm)
that is self-booting, operating system independent and never goes
anywhere near Windows, but shows the same results, so I would say
that that rules out any Windows driver issues. Picture of that test
he
http://s137.photobucket.com/albums/q...nt=laptop2.jpg

Any ideas what's wrong and how to fix it?

TIA,
Hi Pete! Wow that is weird. An external monitor I can see this
happening. Internal monitor, I never saw this. Any chance you can
hook it up to an external? I suspect the same result. Although you
may adjust it to display correctly. In either case, I believe you
have to take it in for service. It is still under warrantee, right?

I haven't as yet hooked it up to an external monitor, but will do
later today when I have chance, and let you know what I find.
Unfortunately, it's not in warranty so whatever it is, I'll have to
pay for the repair if it's a hardware fault (

Thanks Bill


Bill (and anyone else who's interested, of course), further to the above
I've now hooked it up to an external monitor and the display on the external
monitor is perfect.

Photo at
http://s137.photobucket.com/albums/q...t=laptop2a.jpg

Don't know what that means though (

Pete


  #15  
Old April 26th 09, 02:55 AM posted to alt.comp.hardware,alt.sys.pc-clone.acer,comp.sys.laptops,uk.comp.sys.laptops
Barry Watzman
external usenet poster
 
Posts: 2,150
Default Acer Aspire 5630 Laptop screen/display problem

"Well after the external video jack (which is analog video), it gets
converted to digital and fed to the LCD display."

This is a driver issue, but that explanation of how things work is wrong
(although irrelevant to the issue). The digital video is produced
natively. The analog video is then produced from that. Not the other
way around.
  #16  
Old April 26th 09, 03:44 PM posted to alt.comp.hardware,alt.sys.pc-clone.acer,comp.sys.laptops,uk.comp.sys.laptops
BillW50
external usenet poster
 
Posts: 1,710
Default Acer Aspire 5630 Laptop screen/display problem

In ,
Barry Watzman typed on Sat, 25 Apr 2009 21:55:00 -0400:
"Well after the external video jack (which is analog video), it
gets converted to digital and fed to the LCD display."

This is a driver issue, but that explanation of how things work is
wrong (although irrelevant to the issue). The digital video is
produced natively. The analog video is then produced from that. Not
the other way around.


But Pete (the OP), also stated on the 23rd that he booted up with :
"TuffTest Pro (http://www.tufftest.com/ttp01.htm) that is self-booting,
operating system independent and never goes anywhere near Windows". So
how can it be a Windows driver issue if the problem still exists without
Windows?

And it is converted to digital, to analog, and back partially into
digital (a mix of the two). Same thing happens when you plug into an
external LCD monitor as well. As the pixels live in a digital matrix,
while the contrast is controlled by analog means.

--
Bill
Gateway MX6124 - Windows XP SP2


  #17  
Old April 26th 09, 06:33 PM posted to alt.comp.hardware,alt.sys.pc-clone.acer,comp.sys.laptops,uk.comp.sys.laptops
Fixer
external usenet poster
 
Posts: 211
Default Acer Aspire 5630 Laptop screen/display problem


"Pete Zahut" [email protected] wrote in message
...
Paul wrote:
Pete Zahut wrote:
Got the above laptop and it's just developed a problem with the
screen/display - there's a 65mm column at the right-hand side of the
display that's gone dark. Applications open up properly and you can
see the whole width of the app, but it doesn't go the whole width of
the screen - sort of full display but not full screen if you see
what I mean. Also, don't know if it's relevant or not but the
taskbar at the bottom seems to be twice as tall as normal and isn't
drag-able back to it's usual size - cursor also distorts in this
area. I'm not explaining it very well, so have a look at this photo:

http://s137.photobucket.com/albums/q...nt=laptop1.jpg

At first I thought it may be a display driver issue but I've
uninstalled and reinstalled without success. I've also used a
program called #1-TuffTest Pro (http://www.tufftest.com/ttp01.htm)
that is self-booting, operating system independent and never goes
anywhere near Windows, but shows the same results, so I would say
that that rules out any Windows driver issues. Picture of that test
he
http://s137.photobucket.com/albums/q...nt=laptop2.jpg

Any ideas what's wrong and how to fix it?

TIA,

Pete


Have you done a graphics driver update recently ?


No - uninstalled and reinstalled driver to try to fix the problem, but not
updated.

It looks like a mismatch, between the actual LCD panel,
and what the software thinks it is driving.

Paul


Yeah, I'd agree with you there Paul - except for the fact that I've even
used the Recovery CD/Partition to restore the laptop to the state it was
in when it left the factory and the display is still faulty even then.



Ok the way to tell if its hardware or software causing the problem is when
the machine starts to boot drop into the BIOS whatever it is for your
laptop, F2 for Dells , Del for some others but anyway whatever it is for
your machine. If the problem is there in when you look in the BIOS its the
LCD panel or Cable or Motherboard port. IF it's not there then it's a
driver/application, error. Of course you could also connect it to an
external monitor and again if its there then its the grapghics card or
motherboard port or software/drivers and if its not there then it's the LCD
or cable


  #18  
Old April 26th 09, 07:44 PM posted to alt.comp.hardware,alt.sys.pc-clone.acer,comp.sys.laptops,uk.comp.sys.laptops
Pete Zahut
external usenet poster
 
Posts: 25
Default Acer Aspire 5630 Laptop screen/display problem

Paul wrote:
Pete Zahut wrote:
BillW50 wrote:
In ,
Pete Zahut typed on Sat, 25 Apr 2009 16:01:12 +0100:
BillW50 wrote:
In ,
Pete Zahut typed on Sat, 25 Apr 2009 13:22:24 +0100:
Pete Zahut wrote:
BillW50 wrote:
In ,
Pete Zahut typed on Thu, 23 Apr 2009 20:42:46 +0100:
Got the above laptop and it's just developed a problem with
the screen/display - there's a 65mm column at the right-hand
side of the display that's gone dark. Applications open up
properly and you can see the whole width of the app, but it
doesn't go the whole width of the screen - sort of full
display but not full screen if you see what I mean. Also,
don't know if it's relevant or not but the taskbar at the
bottom seems to be twice as tall as normal and isn't
drag-able back to it's usual size - cursor also distorts in
this area. I'm not explaining it very well, so have a look at
this photo:
http://s137.photobucket.com/albums/q...nt=laptop1.jpg

At first I thought it may be a display driver issue but I've
uninstalled and reinstalled without success. I've also used a
program called #1-TuffTest Pro
(http://www.tufftest.com/ttp01.htm) that is self-booting,
operating system independent and never goes anywhere near
Windows, but shows the same results, so I would say that that
rules out any Windows driver issues. Picture of that test
he
http://s137.photobucket.com/albums/q...nt=laptop2.jpg

Any ideas what's wrong and how to fix it?

TIA,
Hi Pete! Wow that is weird. An external monitor I can see this
happening. Internal monitor, I never saw this. Any chance you
can hook it up to an external? I suspect the same result.
Although you may adjust it to display correctly. In either
case, I believe you have to take it in for service. It is
still under warrantee, right?
I haven't as yet hooked it up to an external monitor, but will
do later today when I have chance, and let you know what I find.
Unfortunately, it's not in warranty so whatever it is, I'll have
to pay for the repair if it's a hardware fault (

Thanks Bill
Bill (and anyone else who's interested, of course), further to
the above I've now hooked it up to an external monitor and the
display on the external monitor is perfect.

Photo at
http://s137.photobucket.com/albums/q...t=laptop2a.jpg

Don't know what that means though (
Hi Pete! Well now we know. I doubt this laptop has a separate
video card and it is all on the motherboard. If somebody knows
differently, please let us know. Wait... I found a picture of the
motherboard...
http://www.notebooksolutions.ca/zc/i...oducts_id=2775

Nope, it looks like it is on the motherboard to me. Well after the
external video jack (which is analog video), it gets converted to
digital and fed to the LCD display. So we are talking about the
motherboard, ribbon cable, and the LCD display itself. And I don't
think it could be the last two, but I could be wrong. So that is
what I think anyway.
Thanks for that Bill, looks like a very expensive repair that isn't
really worth it - not yet anyway.

Cheers my friend,

Pete
Hi Pete! Well another ribbon cable should be cheap enough to try. I
don't think it is that though. If it were me, I would find one on
eBay working or with some other problem. Best if the other problem
wasn't something wrong with the motherboard. That way you could
swap parts until you find out which one of the three it was. I
really think it is the motherboard though.

I don't know what you want to do with it. But if you are not
interested in it, I would sell it or something. As somebody can use
it as is or with an external monitor. Or even fix it. grin


Oh I'll keep it, it's quite useable as it is, just annoying )


When you bought the laptop, the panel may have been declared as
"1440x900" or the like. What does the control panel currently claim for
the
resolution setting ?


Actually the laptop belongs to my niece (or it did until recently when she
decided to get a new one and gave this one to me )) so I don't know what
it was declared as when new. When I look in Control Panel, there's a choice
of only two resolutions, 800x600 and 1024x768. There's a tick-box with the
words "Hide resolutions that this panel cannot display" (or something to
that effect) and there is currently a tick in that box. When I deselect that
choice, other resolutions become available, but selecting any of them makes
no change to the width of the display - that 65mm strip of "darkness" is
still there.

Do you see any "tearing" in the screen, as if
there is resampling of the image, in order to squish it into a
smaller area on the screen ?


No

Do the resolution numbers add up ?

Another test you can try, is to boot a Linux LiveCD and do some
testing there. If the same weird effect is present, then the problem
is hardware (panel doing something it shouldn't). If the machine
appears to work normally, running something like Knoppix Linux, then
that would suggest the driver is doing something strange in Windows.


I tried a Linux LiveCD as you suggested Paul and there's no change, the
problem is still there - so it's hardware then. Oh dear (

Cheers mate,

Pete


  #19  
Old April 26th 09, 07:49 PM posted to alt.comp.hardware,alt.sys.pc-clone.acer,comp.sys.laptops,uk.comp.sys.laptops
Pete Zahut
external usenet poster
 
Posts: 25
Default Acer Aspire 5630 Laptop screen/display problem

Barry Watzman wrote:
"Got the above laptop and it's just developed a problem with the
screen/display - there's a 65mm column at the right-hand side of the
display that's gone dark. Applications open up properly and you can
see the whole width of the app, but it doesn't go the whole width of
the screen - sort of full display but not full screen if you see what
I mean."
That is a driver problem. As an example, if I move a hard drive from
a Toshiba 1415 to a 2415 (or vice-versa), I have seen the same
problem. Sometimes reinstalling the driver fixes it, sometimes I have
to reinstall WINDOWS. The 1415 and 2415 are substantially identical
computers but one has a Celeron and the other a full Pentium 4. No
explanation, but it's a driver issue (the resolution is set to an odd
[TRULY odd] value and cannot be reset to the correct value).


Pete Zahut wrote:
Pete Zahut wrote:
BillW50 wrote:
In ,
Pete Zahut typed on Thu, 23 Apr 2009 20:42:46 +0100:
Got the above laptop and it's just developed a problem with the
screen/display - there's a 65mm column at the right-hand side of
the display that's gone dark. Applications open up properly and
you can see the whole width of the app, but it doesn't go the
whole width of the screen - sort of full display but not full
screen if you see what I mean. Also, don't know if it's relevant
or not but the taskbar at the bottom seems to be twice as tall as
normal and isn't drag-able back to it's usual size - cursor also
distorts in this area. I'm not explaining it very well, so have a
look at this photo:
http://s137.photobucket.com/albums/q...nt=laptop1.jpg


&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&
At first I thought it may be a display driver issue but I've
uninstalled and reinstalled without success. I've also used a
program called #1-TuffTest Pro (http://www.tufftest.com/ttp01.htm)
that is self-booting, operating system independent and never goes
anywhere near Windows, but shows the same results, so I would say
that that rules out any Windows driver issues. Picture of that
test he
http://s137.photobucket.com/albums/q...nt=laptop2.jpg

&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&


Any ideas what's wrong and how to fix it?

TIA,
Hi Pete! Wow that is weird. An external monitor I can see this
happening. Internal monitor, I never saw this. Any chance you can
hook it up to an external? I suspect the same result. Although you
may adjust it to display correctly. In either case, I believe you
have to take it in for service. It is still under warrantee, right?
I haven't as yet hooked it up to an external monitor, but will do
later today when I have chance, and let you know what I find.
Unfortunately, it's not in warranty so whatever it is, I'll have to
pay for the repair if it's a hardware fault (

Thanks Bill


Bill (and anyone else who's interested, of course), further to the
above I've now hooked it up to an external monitor and the display
on the external monitor is perfect.

Photo at
http://s137.photobucket.com/albums/q...t=laptop2a.jpg

Don't know what that means though (

Pete


Problem is though Barry, I've tried it outside of Windows as I explain above
(delineated with &&&&&). I also get the same result if I just go into the
BIOS at bootup or run a Linux LiveCD as suggested by Paul, so I'm
unfortunately resigned to it being an expensive hardware problem now. Thanks
anyway mate.

Pete


  #20  
Old April 26th 09, 07:54 PM posted to alt.comp.hardware,alt.sys.pc-clone.acer,comp.sys.laptops,uk.comp.sys.laptops
Pete Zahut
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Posts: 25
Default Acer Aspire 5630 Laptop screen/display problem

Fixer wrote:
"Pete Zahut" [email protected] wrote in message
...
Paul wrote:
Pete Zahut wrote:
Got the above laptop and it's just developed a problem with the
screen/display - there's a 65mm column at the right-hand side of
the display that's gone dark. Applications open up properly and
you can see the whole width of the app, but it doesn't go the
whole width of the screen - sort of full display but not full
screen if you see what I mean. Also, don't know if it's relevant
or not but the taskbar at the bottom seems to be twice as tall as
normal and isn't drag-able back to it's usual size - cursor also
distorts in this area. I'm not explaining it very well, so have a
look at this photo:
http://s137.photobucket.com/albums/q...nt=laptop1.jpg

At first I thought it may be a display driver issue but I've
uninstalled and reinstalled without success. I've also used a
program called #1-TuffTest Pro (http://www.tufftest.com/ttp01.htm)
that is self-booting, operating system independent and never goes
anywhere near Windows, but shows the same results, so I would say
that that rules out any Windows driver issues. Picture of that test
he
http://s137.photobucket.com/albums/q...nt=laptop2.jpg

Any ideas what's wrong and how to fix it?

TIA,

Pete

Have you done a graphics driver update recently ?


No - uninstalled and reinstalled driver to try to fix the problem,
but not updated.

It looks like a mismatch, between the actual LCD panel,
and what the software thinks it is driving.

Paul


Yeah, I'd agree with you there Paul - except for the fact that I've
even used the Recovery CD/Partition to restore the laptop to the
state it was in when it left the factory and the display is still
faulty even then.



Ok the way to tell if its hardware or software causing the problem
is when the machine starts to boot drop into the BIOS whatever it is
for your laptop, F2 for Dells , Del for some others but anyway
whatever it is for your machine. If the problem is there in when you
look in the BIOS its the LCD panel or Cable or Motherboard port. IF
it's not there then it's a driver/application, error. Of course you
could also connect it to an external monitor and again if its there
then its the grapghics card or motherboard port or software/drivers
and if its not there then it's the LCD or cable


Thanks Fixer. The problem is still there when looking in the BIOS and even
when running a Linux LiveCD so it's not a Windows driver issue. The problem
is *NOT* there when viewing on an external monitor, so thanks to your
suggestions I'll try a new screen cable first as that's the cheapest )

Thanks mate,

Pete


 




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